Last updated: December 2026 Language: Bengali (Bangladesh) Version: 2.4
Privacy & security

Euro24 Privacy Policy — your data is safe with us

This page clearly explains what data is collected when you use Euro24, where it is stored, and who can access it. No hidden surprises.

Reviewed and updated December 2026
Encrypted All data is secured with SSL
Not Shared No third-party data sharing
Full Control View or delete your personal data at any time
GDPR compliance Adherence to international standards

1. What Information Do We Collect?

Some data is naturally collected while you use the Euro24 platform — this is the case with any online service. We only collect what is strictly necessary to provide our services, nothing more.

Personal identity information

We collect the information you provide during registration — such as your full name, date of birth, mobile number, and email address. We may also request your national ID or passport details for age verification.

Financial information

Your mobile banking number (bKash, Nagad, Rocket) is collected for deposits and withdrawals. Your full PIN or password is never collected.

Usage data

Information such as time spent on each page, matches you bet on, and the device you're using is logged automatically. This data is used primarily to improve platform performance.

Note: Euro24 will never ask for your password, PIN, or OTP by phone or message. If anyone does, treat it as fraud.

2. How is the information we collect used?

Euro24 uses your data solely to provide you with the best possible experience. Below is a clear overview of what data is used for and why:

Data Type Purpose of Use Legal basis
Name & contact details Account Creation & Identity Verification Contract
Payment information Deposit & withdrawal processing Contract
Usage logs Platform Improvement & Security Legitimate interest
Email / Mobile Sending offers & notifications Consent
Identity document Age Verification & KYC Legal Obligations

If you don't want to receive promotional messages, you can turn them off anytime from your account settings. It's entirely your choice.

3. Where Is Your Data Stored and for How Long?

All data at Euro24 is stored on encrypted servers that undergo regular security audits. Your information is never transmitted or stored through unsecured channels.

  • Active account: Data is retained for as long as your account remains active.
  • Transaction records: Retained for a maximum of 5 years where required by law.
  • After account closure: Personal data is deleted within 3 months of account closure (transaction records excluded).
  • Marketing data: Withdrawn consent results in immediate deletion.

You may request the deletion of your data. However, certain records may need to be retained for a specified period due to legal obligations.

4. Cookies & tracking technologies

Euro24 uses cookies on its website. Cookies are small files stored in your browser that help improve your browsing experience.

Cookies we use:

  • Essential Cookies: To maintain login sessions and ensure platform security. These cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics cookies: To understand which parts of the platform are used most. No personal identifying information is shared.

You can block cookies through your browser settings. However, disabling essential cookies may prevent certain parts of the platform from working properly.

5. Sharing Information with Third Parties

Euro24 does not sell your data to any marketing or advertising company. That is our firm policy.

However, in certain specific cases, limited information may be shared:

  • Payment provider: Information required to process transactions via bKash, Nagad, and similar services.
  • Legal Authority: Where required by court order or government directive.
  • Fraud prevention: Minimal data shared with security audit and fraud detection services.

⚠️ Important: euro24 does not share your personal information with any advertising networks, data brokers, or social media platforms.

6. How Do We Keep Your Data Secure?

Euro24 uses multiple layers of security technology to protect your data. Even if one layer is compromised, the remaining layers keep your information safe.

256-bit SSL encryption

All data transmitted between your browser and our servers is fully encrypted.

Two-factor authentication (2FA)

OTP verification at login. Even with your password, no one can access your account without the OTP.

Password hashing

Your password is never stored in plain text — only a hashed version is kept.

24/7 monitoring

Servers and transactions are monitored 24/7 by automated systems.

7. Your rights regarding your data

At euro24, you have full control over your personal data. Here's a clear breakdown of your rights:

1
Right to access your data

You can request a copy of the information Euro24 holds about you at any time. Our support team will deliver it within 7 business days.

2
Right to Rectification

You can correct any inaccurate or outdated information through your account settings or by contacting support.

3
Right to erasure

When closing your account, you can request that your data be deleted. We will honor this request unless we are legally required to retain it.

4
Right to restrict processing

You can opt out of marketing communications at any time by removing your marketing consent in account settings.

5
Right to Data Portability

You can request a copy of your data in a machine-readable format (JSON or CSV).

To exercise any of the rights above, email us at support@euro24.ws or reach out via live chat.

8. Protection of Minors' Data

Euro24 is strictly prohibited for anyone under 18. We never knowingly collect personal information from minors.

If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed. Parents or guardians who have any concerns should contact us right away.

9. Changes to the Privacy Policy

This policy may be updated from time to time to reflect changes in technology or applicable law. Members will be notified of any significant changes via email or platform notification.

The "Last updated" date at the top of the page always reflects the most recent version. Continued use of the platform after a new version takes effect will be considered acceptance of the updated policy.

10. Privacy-related contact

If you have any questions, concerns, or complaints about how your data is handled, please contact the euro24 Data Protection team:

  • Email: support@euro24.ws
  • Live chat: directly on the platform (typically responds within 3 minutes)
  • Privacy-related requests will be responded to within 7 business days

Euro24 is fully committed to protecting your data. If you ever have a concern, don't hesitate to reach out — we'll take care of it.

Why is your data safe with euro24?

Six reasons that make Euro24 trustworthy

Military-grade encryption

We use 256-bit SSL encryption — the same technology used by banks — keeping your data protected every step of the way.

No third parties

Euro24 does not sell your data to any advertising companies or data brokers — not ever, under any circumstances.

Your Full Control

View, update, or delete your information — it's all in your hands. euro24 only holds your data to provide you with our services.

Two-layer login protection

A password alone is not enough to log in — OTP verification to your mobile is mandatory. An extra layer of security.

Automatic session expiry

Your account will automatically log out after a period of inactivity. This ensures there is no risk if you remain logged in on someone else's device.

Suspicious login alerts

You will be immediately alerted if a login is detected from a new device or an unusual location.

FAQs

Frequently asked questions about privacy & your account

A wager or rollover requirement refers to how many times you must bet the bonus amount before it can be withdrawn. For example, if you receive a ৳1,000 bonus with a 10x wager requirement, you need to place a total of ৳10,000 in bets. This does not mean you have to lose that amount — you simply need your cumulative bets to exceed ৳10,000. You can track your progress at any time in the "Bonus Progress" section of your euro24 account dashboard. Not all bets contribute equally — Live Sports bets typically count at 100%, while other markets may contribute at a lower percentage. Full terms for each bonus are available on the bonus page.

There are several reasons your account may be locked — multiple incorrect password attempts, detection of suspicious activity, or an incomplete verification process. Start by trying the "Forgot password?" option to reset your credentials. If that doesn't work, contact Euro24 via live chat and our support team will verify your identity and help unlock your account. If the lock was triggered for security reasons, sending a photo of your national ID is usually all it takes to resolve the issue. The process is typically completed within 1–2 hours.
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Play safe, play with peace of mind

Your data is completely secure at Euro24. Register today and start your journey on Bangladesh's most trusted betting platform.

Your data is never sold 256-bit SSL protection Delete Your Data Anytime
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